Magento 2 native product reviews functionality
To enable product reviews for your Magento 2 store:- Go to Stores > Settings > Configuration.
- Open the Catalog tab and choose the Catalog option.
- Navigate to the Product Reviews section and set Yes in the Enabled and Allow Guests to Write Reviews fields or No if you want to remove 'be the first to review this product' message on Magento 2 frontend.
- Save the changes to remove the 'be the first to review this product' in Magento 2.
Also, you can enable ratings to allow users to evaluate different aspects of the product and service on a five-point scale. For this:
- Go to Stores > Attributes > Rating.
- Click on the Add New Rating button.
- Enter the Default Value for each store view, configure Visibility In, Sort Order, and make the rating active by selecting the Is Active checkbox.
- Save the changes.
- Navigate to Marketing > User Content > Pending Reviews.
- Choose the needed review from the list and edit it, if needed.
- Change the Status to Approved or Not Approved.
- Click on the Save Review button.