
Designed for support engineers
Fluent Support reinvents ticket management for support agents by support agentsFluent Support Pro Version
== Installation ==
if you already have Fluent Support plugin then You have to install this plugin to get the additional features.
Installation Steps:
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1. Goto Plugins » Add New
2. Then click on "Upload Plugins"
3. Then Click "Choose File" and then select the fluent-support-pro.zip file
4. Then Click, Install Now after that activate that.
5. You may need to activate the License, and You will get the license at your WPManageninja.com account.
Manual Install:
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Upload the plugin files to the /wp-content/plugins/ directory, then activate the plugin.
Requires at least: 5.6
Tested up to: 6.3
Stable tag: 1.7.7
Requires PHP: 7.4
== Changelog ==
= v1.7.7 (Date: December 13, 2023) =
* Added - Trigger Fluent CRM automation within workflow (Pro)
* Added - Agent feedback in ticket response (Pro)
* Added - Agent permission for save response as draft
* Added - New shortcode for agent title signature in the inbox settings
* Added - Custom registration field using hooks
* Fixed - Agent can assign ticket without permission
* Fixed - The time duration displayed for ticket creation and response creation is inconsistent
* Fixed - Open a new thread in email for every response created
* Fixed - Translation issue
* MySQL orderby security issue fixed
Demo: https://fluentsupport.com/