Hi everyone,
I’m having an issue with my PrestaShop installation.
Every time I log into the Back Office, the session expires immediately after I click on any menu item. As soon as I try to navigate (e.g., Orders, Catalog, Customers, etc.), I am redirected to the login page and asked to sign in again.
This happens consistently, making it impossible to manage the backend.
Here are some details:
Has anyone experienced something similar? Could this be related to session configuration, cookies, or server settings?
Any help would be greatly appreciated. Thanks in advance!
I’m having an issue with my PrestaShop installation.
Every time I log into the Back Office, the session expires immediately after I click on any menu item. As soon as I try to navigate (e.g., Orders, Catalog, Customers, etc.), I am redirected to the login page and asked to sign in again.
This happens consistently, making it impossible to manage the backend.
Here are some details:
- PrestaShop version: 8.2.3
- PHP version: 8.1.32
- Hosting environment: Shared
- Browser(s) tested: Chrome
- Cache cleared: No
- Debug mode enabled: No (no one error messages received)
Has anyone experienced something similar? Could this be related to session configuration, cookies, or server settings?
Any help would be greatly appreciated. Thanks in advance!