JoomHelpdesk - Complete customer support software for Joomla!

[sarisan]

JoomHelpdesk is the most complete customer support software for Joomla, With this effective and efficient solution you will be able to implement, manage and create a flexible customer support solution, efficient for both customers and support staff.

Tickets Support

• Each support request is raised as a ticket by your customer, they don't have to be logged in to your website to do this - the email address they supply will be issued with a password which they can then use to track the progress of their ticket.
• Tickets can be automatically directed to handlers based on department, product or category.

Customize your support

• All areas of the support process are entirely customizable to ensure you can have the best fit - from products and departments to the status of a ticket and it's priority, you decide.

INFO

JoomHelpdesk 1.0 for J!3x

 

[f75]

thank you and please updated version

 

[sarisan]

JoomHelpdesk 5.3.0

CHANGELOG
v5.3.0
Improved

• ability to change icon class of main menu item [Backend] [Main Menu Items]
• use Radio switcher layout [Main Menu] [XML]
• compatiblity with last Joomla 5.3+

Fixed

• some php warnings in different places
• wrong radio options order [Main Menu] [XML]

v5.2.0
Improved

• UI/UX improved in many views

Fixed

• some php warnings on router
• removed some old code
• some issues on login form
• faq category UI/UX issues
• many issues detected by JED Checker

 

[hegohaizea]

thank you and please updated version