Mirasvit RMA 2.2.8
Streamline and automate the product return process in your store. Reduce the work load on store staff with a single panel for managing RMA requests. Improve customer service with a convenient interface to request RMAs on purchased goods.
Streamline and automate the product return process in your store. Reduce the work load on store staff with a single panel for managing RMA requests. Improve customer service with a convenient interface to request RMAs on purchased goods.- Single panel for managing all return, exchange and credit memo related tasks
- Full communication history on each RMA
- Predefined replies for faster communication with customers
- Use workflow rules to automatically assign RMA status and manager on it
- Custom RMA statuses, reasons, resolutions
- RMA requests from offline points of sales are supported
RMA for Magento 2 main features
- Transparent RMA monitoring for customers and store admins
- Customizable RMA workflow, statuses, reasons and resolutions
- Custom fields to store any info on RMA request
- Reduce manual work with quick responses and workflow rules
- Full history of status changes, messages, files for every RMA
- Detailed RMA reports