Script PHP BeDesk 1.3.6 is a full-featured, self-hosted, customer support, ticketing, email management and helpdesk software that does not require any coding or server knowledge to configure.
It can automatically turn emails into tickets/answers and send agent responses made from BeDesk as emails. Customers can also create tickets and respond directly from the BeDesk website.
It can automatically turn emails into tickets/answers and send agent responses made from BeDesk as emails. Customers can also create tickets and respond directly from the BeDesk website.
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Email With Superpowers – Use as email management software, keeping your existing email account and getting all BeDesk functionality.
Emails To Tickets – Automatically turn customer emails into BeDesk tickets and send BeDesk responses as emails.
Notifications – Receive email, browser or mobile notifications about various events including new ticket, new reply, assigned ticket and more.
Easy Installation – Install BeDesk easily without coding or server knowledge within minutes with our easy-to-use installer and documentation.
Reports – BeDesk will automatically generate reports on tickets, research, article views and more.
High Performance – BeDesk is lightweight and has fast lighting performance and out-of-the-box page load time.
Optional Envato module – Envato login, purchase code validation, earnings reports, automatic item import and more.
Knowledge base management – Organize your knowledge base using categories and tags, create articles with a powerful html editor.
Appearance Editor – Change colors, images and text. Manage menus, SEO tags and more, all in a live preview using the powerful appearance editor.
Translation Ready – You can easily translate BeDrive from the admin area without the need for third-party apps or configuration files.
Responsive – BeDesk is fully responsive and adapts to the size of any device.
Open Source – You will receive complete unencrypted and unobfuscated source code, so you can modify it (or hire a freelancer to do it for you) however you like.
Lifetime License – Pay once and receive a lifetime license. There are no recurring fees.
Documentation – Detailed offline documentation included. It explains everything from installation to the many features.