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Hi, how are you? Once the customer order , he doesn´t receive the email confirmation. Also when I change the status of the order (payment accepted, shipped) it doesn´t send the automatic emails. I don´t see where the problem comes. Anyone can help me please? Many thanks!

Hello, I am using CSV import to update my product database, which is quite large (2500+ products). My csv has a field for image URL. If I choose to import without deleting existing images, I end up with duplicate images for all products. But if I choose to delete existing images, and...

It seems that every time I find one problem and fix it, another one presents itself. After fixing another problem with an error showing when people try to add to cart (turning off CCC), now I can't arrange the order of products in the back office. The current order of products in each category...

I need your help with my beginner doubts, so here's the thing: 1 - Without affecting SEO, I need the client when typing domain.com to ask which language he wants to use, such as when opening domain.es, fr, it, .be, etc. to confirm the country, like in www.nespresso.com, can you tell me how...

Hi. Im a newbie about prestashop and I have this problem with this module. The problem is the file is not downloable (See screenshot) I have to install it because currently bank transfer and Stripe notification are not working What does it mean when i find that area empty...

I have had a Prestashop site for around 8 years but recently got forced to upgrade (had left it alone since original install due to the amount of work transitioning to a newer version). However my host upgraded and the site stopped working forcing me to upgrade. I have lost a lot of my position...

I'm running 1.7.5.0, and almost every time I clear my cache from BO, or save a translation from BO, I get "Internal server error" notification and after that the site (BO and FO) is completely dead. Immediate error 500 on every page load. I've checked my server logs and it was full of fatal...

dear people, I have a realy problem I can't log in to the prestashop administration, I don't see what's inside and I can't respond to orders. On the initial login screen, I fill in my name and password, the wheel spins and nothing, it stops, I don't log in. Web hosting works, and I've...