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Hi! Does anyone know how to restrict the delivery address to only one country but at the same time offer different coutries for the billing address? If I restrict the delivery method with "Zones", the billing address is also restricted to this one country unfortunately. Is there a...

I think there is something wrong with the language selector. When i use the language selector on the desktop version it works normally, when i use the mobile version it act weird, i switch language from the menu not from the top switch, the menu switch language and bring me to a category, and i...

I had the problem for a client and decided to investigate. I found old post, so create this new one to help whoever may need it now. The problem is that when using the minimum purchase that Prestashop has in "Store parameters -> Order configuration" this is compared with the total of...

Hello, I thought I understood that you had to translate the .XLF files and then overwrite them in FTP in the theme/translation/en-FR/ folder... Then I thought I had to update the pack in the backoffice. But nothing is taken into account? (I emptied the cache etc...) What...

There are false beliefs in SEO, such as thinking that if you have a lot of pages in Google, you will necessarily attract huge traffic (which is totally false). Besides, you can watch my video on the subject: Do you have too many pages in Google?. What you have to understand is that each page...

'ai récemment réalisé un site sous prestashop 1.6, et j'ai crée la traduction du site de la fr à l'anglais (United States). Je me retrouve donc avec deux langues : fr et en, associées à leurs pays respectifs (France et United States). J'ai deux devises, euro (eur) et dollar (usd), avec le...

Hi, how are you? Once the customer order , he doesn´t receive the email confirmation. Also when I change the status of the order (payment accepted, shipped) it doesn´t send the automatic emails. I don´t see where the problem comes. Anyone can help me please? Many thanks!

Hello, I am using CSV import to update my product database, which is quite large (2500+ products). My csv has a field for image URL. If I choose to import without deleting existing images, I end up with duplicate images for all products. But if I choose to delete existing images, and...

It seems that every time I find one problem and fix it, another one presents itself. After fixing another problem with an error showing when people try to add to cart (turning off CCC), now I can't arrange the order of products in the back office. The current order of products in each category...

I need your help with my beginner doubts, so here's the thing: 1 - Without affecting SEO, I need the client when typing domain.com to ask which language he wants to use, such as when opening domain.es, fr, it, .be, etc. to confirm the country, like in www.nespresso.com, can you tell me how...

Hi. Im a newbie about prestashop and I have this problem with this module. The problem is the file is not downloable (See screenshot) I have to install it because currently bank transfer and Stripe notification are not working What does it mean when i find that area empty...

I have had a Prestashop site for around 8 years but recently got forced to upgrade (had left it alone since original install due to the amount of work transitioning to a newer version). However my host upgraded and the site stopped working forcing me to upgrade. I have lost a lot of my position...

I'm running 1.7.5.0, and almost every time I clear my cache from BO, or save a translation from BO, I get "Internal server error" notification and after that the site (BO and FO) is completely dead. Immediate error 500 on every page load. I've checked my server logs and it was full of fatal...

dear people, I have a realy problem I can't log in to the prestashop administration, I don't see what's inside and I can't respond to orders. On the initial login screen, I fill in my name and password, the wheel spins and nothing, it stops, I don't log in. Web hosting works, and I've...